Dave Duncan

Professional skills

Having worked in various roles as a professional writer for over 15 years , I’ve been lucky enough to try my hand at a wide variety of writing styles and vehicles. I have also had the opportunity to learn and master a number of non-writing technical skills.

For example, aside from being skilled at using all the applications in Microsoft Office (especially Word, PowerPoint and Excel), I have also spent time mastering web applications, social media software, intranet content management systems and blogging platforms such as WordPress.

I’m an excellent communicator with superior interpersonal skills, and pride myself on my ability to seek out unique solutions to complex problems. As a social person, I enjoy working as part of a larger team, but also enjoy putting my head down and facing a challenge alone.

Past work experience

Some of my recent professional positions include:

ManulifeCommunications Partner; Global Strategy and Regulatory and Gov't Affairs

I produced and implement communications plans for all global communications in support of Manulife's global strategy, global crisis communications and their philantrhopic and sponsorship efforts.  I worked closely with the creative design teams (Brand Management), media relations and the corporate strategy teams.  This broad level of enterprise exposure also lead to my management of key writing and communications projects in building the annual report and supporting the annual general meeting.

RBCCommunications Lead; myVirtual (Technology and Operations)

I oversaw the communications and Change Management for the introduction of an enterprise-wide cloud computing platform for head office employees.  This role also included building training and issue management materials and executive-level presentations.

OSBR LogoCommunications Team Lead

As the team lead, I manged a small group of professional writers and mangement consultants in support of a large reporting system replacement program for a major Canadian FI.  I was responsible for all internal and external program communications activities, including executive messaging and reporting, stakeholder management and effective communications to over 1,000 employees affected by the replacement.

BMOVarious communications and marketing roles at BMO Bank of Montreal

Over a seven-year period, I held a number of different roles at BMO where I honed my communications skills. In corporate marketing, I wrote copy for client-facing materials and managed the budget for the entire department, and in corporate communications, I wrote news items for employees as well as articles for the employee-facing monthly magazine.

OLGCommunications Planner at Ontario Lottery and Gaming

I was responsible for the creation, approval and uploading of all employee-facing content on OLG’s corporate intranet. This included news items, blog posts (a monthly update from the CEO, posts on environmental initiatives and general corporate messaging) and coordinating with the internal web team for updates to all sections of the intranet.

I also provided communications support for a variety of projects with in-depth communications plans, creating impactful presentations and general writing and editing support.

big time design + communication inc.Director of Marketing and Communications at big time design + communication inc.

As the primary point of contact between a new media startup and its clients and prospective clients, I was responsible for all marketing and web copy as well as product demonstrations, training materials and sessions, end-user documentation and user acceptance testing.

A considerable (and enjoyable) part of this role included integrating myself into Toronto’s social media community to seek out business partners, prospective clients and to learn from our friends and colleagues in this community.

My resume

You can find more information on all these roles, and my skills and experience in my up-to-date resume. My portfolio is available by request.

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